See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Recommended
excellent product all round
we were pleasantly surprised to be offered this bottle as a thank-you for reviewing our previous order of the tent and flags
All can say is everything 5 star good company to deal with and top quality product
The side walls are great but the clips and strengthening poles are really chunky (don't look great and are impossible to hide) and feel very flimsy. The clipping mechanism don't feel very good quality and I hope they last!
Good customer reviews
Had a small hicup after the order was delivered, but very quickly resolved with minimum of fuss, gazebo is great quality, easy and smooth to put up and take down, really glad we didn't go for the not so cheap knockoff version.
Excellent quality and great service
Had product which we were looking for and also good information on the product and its use
items are very good quality at a very reasonable price. Delivered very quickly, Thank you
Terrible product from a terrible company lasted a few months until it broke and then they dodged the warranty with a terrible excuse
Response from Gala Tent
Thank you for your review Mr Mason, firstly thank you for taking the time provide this feedback, however on this occasion we would have to say your review seems to be quite unreasonable, in your conversion to our customer service team you informed us that you had in fact damaged a truss through usage and accidentally damaged as it was broken in two parts, our customer service team were correct to inform you this is not a manufacture fault so not covered by warranty, however on the system you have purchased a new truss and our team gave you a substantial discount to help your situation, we really appreciate your business and hope this will not deter you from Buying from Gala Tent in the near future, all the best
Super Product and Fast and Efficient Service - Highly Recommended
Order was delivered next working day as promised. Heaters where just what we required and exceeded expectations. Will be getting more before the barbecue season starts again in 2016
Web-site does not provide sufficient detail for ordering spares but the Customer Support telephone team knew their stuff. Prompt next day delivery.
Tent and accessories arrived as promised within one day and what a super product. The tent is still up after our halloween party and I am so pleased with it. Thanks Gala Tents
Alexandrea