See What Our Customers Are Saying About Gala Tent

Excellent service. prompt delivery replacement parts for existing marquee

Excellent heaters for our Halloween gazebo.

Speedy delivery and great service over the phone.

After purchasing a useless pop up marquee from another source it was a delight to find Gala tents with the correct product for the job, easy ordering, very quick delivery and the slight problem we had was soon rectified. I am very happy to recommend them to anyone.

I selected Gala Tent for the supply of a 3m x 3m pop up gazebo for use by NHW members and Community Safety staff (including PCSOs) because the website provided assurance as to the equipment being robust. AND that spare parts were readily available. The website is very comprehensive and not difficult to use. The ordering process was very smooth and the price premium as compared with normal domestic gazebos was (just about) tolerable. The gazebo delivery was on schedule within 24 hours of the order being placed. It was shipped in three packages: the frame, the sidewalls, and the roofing sheet. Unfortunately, only two arrived. Gala Tent responded very rapidly and almost by return advised that the third package had been mis-directed to Southampton. It arrived the next day.The only surprise for me was the weight of items - the frame at over 33kg is most definitely a two person job for safe loading to and from a vehicle and erection. The sides screens (4) are also heavy (over 11kg.) But with an ability to withstand frequent handling and stormy weather comes heavyweight materials. One item that would be helpful would be a sample H&S Risk Assessment for transporting the gazebo and for erecting/dismantling it.Overall, I am very pleased with the product and happy with all my interactions with Gala Tent.

Made my first order last week and was impressed with the service and quality of goods received

my gala canopy has just failed after 12 years 3 times a week on the market frame is still perfect so bought a new canopy

Erected in May for a party and struck in October after house renovations. For four months the 6x3 gala tent was our family dining room and living area. The summer was often 40+ degrees C and windy storms but the tent held strong. I miss it now. The garden seems bland, naked, empty. Apart from a weakness in one zip seam which needs repairing and one leak above a window panel, the tent is fabulous. Excellent quality that lasts. Merci

Your tent looked amazing at my daughter's engagement party - my husband added fairy lights for a Santa's 'grotto' effect.

Would just like to say thank you for sending 3 wonderful sales rep to the street food live event@ The Excel London this week, namingly Tom, Cath and Sue. they really know there stuff. brilliant hosting skills, very pleasant people, lots of patience for a difficult customer like me. Hats of to them, i was truly impressed. I will be making a purchase very soon. I love your products. Thanks again!

I was delighted by the service that I have received from Gala Tent nothing was to much trouble from the member of staff that I spoke to she dealt with my problem in a manner that is very hard to come by these days her telephone response was impeccable and is a great asset to a company that cares about its customers and gives wonderful service.

Fantastic product and customer service. Gazebo is great in high winds, 5 star product, you certainly get what you pay for. This is truly a great company to deal with

Have to say very impressed with the tent and your customer service

We had seen another group with a gala tent after ours blew away we knew we had to get the best of the best.Thanks for all your help, well beyond the usual customer service

You had exactly what I wanted and it was very easy to order, recommended.