See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Wicked goid service
Excellent service as always
Gala could not have been more helpful. My order was complicated and changed several times. Even so, when I finally decided on my needs the order came immediately! I was very pleasantly surprised. I would definitely recommend Gala to friends and family. Great job guys!
I received my order with in 24 hours is very good and I am happy customer
Absolutely a pleasure to deal with. Easy, precise order delivered within no time with standard expected for use. Complete pleasure to deal with and would recommend to anyone.
Easy to put up looks like it will last, well pleased I picked a Gala Gazabo. Next day delivery, great advice on phone, would recomend to friends.
Excellent service, fast turnaround, just great to do business with a company that is efficient in every way but also cost effective and great product quality. Have used Gala Tents services before and highly recommend them, my go to company :)
I've been watching 'Flog It' on TV and the host always says QUALITY SELLS... That also seems to be the way Gala operate and I can't fault them for that. I was looking for a 6x10 metre marquee and after researching ended up comparing Gala with House of Tents. I did this because House of Tents seems to be highest up on Google search. Although Gala is ls slightly lower on the list I have had direct experience of them when putting up their Scout marquees that were borrowed for a school fête. I was very impressed how sturdy they are. I also noted that Gala also have a massive advantage over all their competitors on Trustpilot I rang both companies for information and when I asked about the thickness of the steel poles Gala had all the information to hand and went above and beyond with illustrating the quality of their product. House of Tents didn't have all the information and wanted to refer my questions to another department via email. That made me very wary, especially as House of Tents is German and normally you'd expect to see that attention to detail. If you sell structures that are predominantly poles then you surely would advertise their thickness unless it wasn't sufficient. That's my opinion.I could have bought the marquee slightly cheaper with House of Tents but decided to go with Gala and couldn't be happier. I bought the marquee, ground bars and tension straps. It is so solid when it's It fully built. It has been up for nearly a month and I took it down today. That's the reason I have waited till now to review.Everything is still perfect. Not a bend in sight. I wasn't worried anyway because I can always buy spares. Just make sure you have a minimum of 4 people putting it up. I reckon struggling to put it up can damage it more than the weather!I had a small problem with two of the joints. They both had a single bolt that was threaded but this didn't stop me from building the frame or affect its integrity. I built the frame before I got the new parts. I already have replacements ready for the next time I build it. I would advise putting the bolts in the joints on receipt of the order as soon as you receive the order. Just in case anything needs sorting. I'd highly recommend Gala tent. Talk to them if you're in two minds. I spent a bit more and now I have a marquee back in the garage that I can (hopefully) use for years to come.
Response from Gala Tent UK
""
Strong waterproof solution. Previously used gazebos with were prone to breakage. These Galla tents are more expensive but are a long term solution. Good service and great communications
Perfect, looks good and well within our rushed order deadline, great company to deal with
Very Good delivery service it was quick and on time.I received a high quality product in a very reasonable price from Gala Tent. I highly recommend this product.
Great quality product. Works great as additional tie downs on my seasonal caravan awning.
Really pleased with this well constructed tent, we had many compliments on how it looked and people asking where it was from as. The Gala Tent team also worked to my tight delivery turnaround time which was hugely appreciated. Great service!
REALLY HELPFUL AND GOT MY REPLACEMENTS VERY QUICKLY
SO far so great, order was easy customer service fast and efficient , great quality and very fast delivery