Gala Tent Reviews
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Page 8 of 65
Lyndsay Bett
4/5
2021-09-24
Great product let down on delivery.
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Jehramy Penner
4/5
2021-09-22
Superb service, quick delivery and excellent quality. Many thanks
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Glenn Turner
4/5
2021-09-17
Goods arrived late due courier apparently waiting for a service run to my area. Frame found damaged when unpacked. Galatent claims department supplied replacement parts and I found them very easy to fit. Frame fine now. Good product well designed.
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Joy Robinson
4/5
2021-09-17
Excellent service, although I had to wait a while after payment as the goods was not available, only found out after payment was made hence the four star. I was promptly contacted as soon as it was available and my gazebo was delivered on my preferred date, in good condition.
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Barry Devonald
4/5
2021-09-13
Excellent service with great products
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Colin Haughton
4/5
2021-09-10
We are very impressed with our Gala tent Gazebo. The process to purchase was easy and the customer service was very good. Unfortunately, the item appeared to have suffered some damage during delivery, fortunately the service we received from Gala Tents was fantastic.
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Daniel Goodwin
4/5
2021-09-10
Great product; easy to set up and pack down (even by yourself) and practically bombproof. Took a while to respond to my queries but worked hard to help resolve my problems when I got through.
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Daniel Goodwin
4/5
2021-09-10
Great product; easy to set up and pack down (even by yourself) and practically bombproof. Took a while to respond to my queries but worked hard to help resolve my problems when I got through.
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Charles Morton
4/5
2021-09-09
4m x 8m marquee. Out of stock when I made the original enquiry but became available at the predicted time. Prompt processing of order and arrived on time. Product as described and clear instructions for putting together. Outside continually for ten days but in good weather so not really tested but we did order sandbags, which are easy to full with a trowel and attach to the legs, and a pair of tie down straps and pegs for each corner which appear to be very robust. Sidewalls not yet back in stock but we didn't need those anyway.
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Steven Worrallo
4/5
2021-09-08
Excellent quality product, apart from the pegs. Gave the peg a hit with the hammer and the hook part just fell off. I think a design fault - the hook should be a couple of inches below the height of part you hit.
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Mike Wells
4/5
2021-09-06
The quality of the Gazebo I ordered was very good and I am pleased with it. However the courier company Gala use are next to useless. My order arrived 4 days after it was supposed too. This was after much chasing. Make sure you are not in a hurry.
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Bev Osborn
4/5
2021-09-06
Brilliant Gazebo, I would have given Gala Tent 5 stars, had to chase up delivery, the staff at Gala Tent were brilliant they chased up the courier as the tracking stated it was at their delivery depot for a least 5 days and no sign of despatch. Happily our Gazebo landed in time for our outdoor family get together. I would definitely use them again, my suggestion is order early as we did; due to possible delivery delays with courier.
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Susan Kerr
4/5
2021-09-02
I would have given 5* but too many hiccups with courier, BUT having said that same day dispatch, wonderful customer service, bent over backwards to resolve the problem until eventually all the order came Thank You.
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John Paul Iwanyckyj
4/5
2021-09-02
Excellent quality
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Leigh Richjardson
4/5
2021-09-01
Excellent product and very well produced, our tent was a massive hit at it's first outing over the Augusta Bank Holiday weekend at a Food Lovers Festival in Yorkshire. The only negative is that the tent was lost in transit and delivered to somewhere in Essex in error. The Team at Gala Tent were quick to assist though and resolved the problem. Well done!Would highly recommend using Gala Tent.
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