Gala Tent Reviews
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Joanne Bolton
5/5
2017-09-18
Lovely, friendly staff and super helpful. Plus it all arrived the following day ! couldn't ask for better service - many thanks Helen.
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Marilyn Johnson
5/5
2017-09-18
Excellent service
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Marcia Lennon
5/5
2017-09-17
Very fast and efficient service.
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Ron Bowey
5/5
2017-09-15
Very helpful staffSorted leaking weight satisfactorily
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Simon Pool
5/5
2017-09-15
Great buy. Have previously bought one for our charity. Found them really sturdy easy to assemble. Now bought for family celebration next year as an investment.
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Julia Collinson
5/5
2017-09-14
Very happy with our purchase. The site was easy to use but unfortunately our item was out of stock when I initially looked, so rang up to enquire further. Anyone that I have spoken to on the phone has been very helpful and pleasant. When the goods were in, they were ordered, despatched and received within 48hrs. Would happily recommend - great company.
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Rebecca Anderson
5/5
2017-09-14
The quality is great, really easy to put up, even if like me you are a hobbit. The customer services from the team has been fantastic, delivered when they said it would and detailed emails confirming everything. Really happy - thank you :)
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Paul Hinchliffe
5/5
2017-09-14
We have been struggling to get the sides together recently. A friend suggested getting zip extensions. Being honest I'd never heard about them. They come in pairs so the price isn't bad. However the post and package price is a rip off. It came in a envolpe which couldn't have cost more than £3.Once you add these extensions in make sure you still get the straps around the posts or the strenghing rods and straps won't work. Much easier to put up now.
Response from Gala Tent UK
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gary BREWSTER
5/5
2017-09-13
very very pleased
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Jane Brunning
4/5
2017-09-13
I wanted a tent that wasn't white, looked robust and was easy to erect. The service was very useful. through the chat line my purchase was secured with all my questions answered. It was delivered on time. I would recommend you to friends and collegues. Thank you
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Paul Terrell
3/5
2017-09-13
When the tent was finally up it looked good and performed well. It is not difficult when you have put it up once BUT..1. The printed instructions in the boxes do not indicate that B3 poles should be at the top so because we had so many B1s left over we used those which didn''t work. 2. Even when we changed these the roof did not fit easily so we exchanged two B2s for the shorter B1s at one end to get the roof to get over the edge of the frame. 3. On even slightly uneven ground the frame pulls it self apart despite the wing nuts. Levelling the ground is essential (and luckily not too difficult as we bought the ground bar). 4. The storm pegs tended to pull out of the ground as we tightened the straps so we ended up using the straps to pull together the end gables at the eaves and the big pegs to anchor the ground bar from moving around as we, 5. Had great difficulty getting the end walls to fix and be able to open and close the doors. We eventually pulled the other walls round the corner enough to get a half decent fit but the doors were VERY tight to close. 6. Small detail but it seems that the metal hook on the roof leg covers has no way of actually getting into the holes in the
Response from Gala Tent UK
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Mohammed Jamil
5/5
2017-09-13
We at Friends of Small Heath are really pleased with the purchase of Gala Tent Gazebo although it was a windy day when we held our family fun day Gala Tent Gazebo held out very well.
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karen thomas
5/5
2017-09-13
does exactly what its supposed to now we can party in the rain under 2 marquees without getting wet. and very quick delivery will buy again and recommend to others.
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Lynch Kieran
5/5
2017-09-12
Great service every time - Thank You Not to mention the products as they speak for them selfs
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Sally Futcher
5/5
2017-09-12
Excellent service and communication but. Delivery company let them down day late delivery due to driver ran out of time ??? Depot only 21miles away
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