See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Quality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either endQuality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either end
Response from Gala Tent UK
""
Response from Gala Tent UK
""
Excellent service for a very good product.
3/4 star rating, Nice to buy uk made product, once order payment had been made product and delivery was fairly quick. We had a logo printed above door area. You can see where gala logo was removed if you look hard. Was disappointed not to get storage bags included in price.But the quality of the product looks good , Our tent has been up for 3 weeks on Cornish coastal location & everything look on so far.
So happy with my purchase. Customer service over the phone was extremely helpful, delivery was within the promised times and the product is built to last a long time. Would highly recommend. Thank you
The product arrived quickly although was badly packaged so was damaged and I had to return it. A replacement was swiftly sent out so I was happy in the end
Great service great products
I wanted something super sturdy that could be used and taken down in a short space of time. The heavy gauge frame is not light, but neither should it be. Plenty of confidence when it comes to setting up and dropping down. The printing was exactly as agreed and the sides which were on back order were delivered once available. I had a problem with the carry bag which was quickly resolved. Can’t fault the customer service. Not all carry bags have pockets for carrying the sides and the canopy, but these will add a lot of weight to an already heavy load, so I prefer to carry them seperately anyway. Highly recommended.
The gazebo was very easy to assemble, very good quality frame and sheet with zips to secure from wind and rain, the service provided during the purchase has been excellent.
Quick service, though notification of when it was going to be delivered would have been handy so that we didn't have to reschedule as we missed it the first time.
GREAT COMMUNICATION & DELIVERY PRODUCT EXCELLENT
A great Gazebo, thank you
Excellent customer service contacted me about the size and offered an to change the order thank you for that. The product is great and good fit. Delivery excellent
The gazebo is first class;just disappointed that when the parcel arrived the wheel on the bag was damaged in transit .
An excellent, well designed and high quality tent. The tent feels like it is built to last and is easy to put up, just follow the instructions. The quality of the fabric is impressive.
Super quality, super service
