Gala Tent Reviews
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Ralph Strachan
5/5
2018-12-20
Great customer service
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Joe Jackson
5/5
2018-12-19
I bought my second gala tent from the website a few weeks ago for a channel 4 documentary. We endured strong winds and lots of rain but the gala tents were perfect. Durable, waterproof and easy to pack down and re build. Our producer wanted to rent some extra tents in case mine broke but we had no trouble at all. I have recommended gala tent to a few people in the industry and will continue to do so. Great delivery and customer service as well. 10/10
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Ray Whiteley
5/5
2018-12-19
Brilliant service, swift delivery and professional throughout.Helping us keep our aviation heritage out of the winter weather.
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Nigel Hill
5/5
2018-12-19
Recently bought a small 6x3 marquee that I erected at the weekend. Very impressed with the quality of the materials, everything fits as it should. Bought it to use at Christmas feeling a bit concerned how it would cope in winter weather, but yesterday’s strong winds and torrential rain had no impact on it. Gala advised ground bars which I’m glad I bought, and the interior lining transforms the inside. Each time I spoke to the staff at Gala, they were helpful, friendly and knowledgeable.....just how customer service should be. Good job guys!
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john trigell
5/5
2018-12-19
I already had the gala tent 3mx3m & 4.5mx3m gazebo's. Because of the excellent quality and reasonable price, I had no hesitation purchasing an additional side. Well constructed and very weatherproof. been up 6 months with no problems.
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David ANDREW
2/5
2018-12-19
Very pleased with the gazebo but after the first use had two issues that I thought should have been covered by the warranty. One was debatable and could have been caused by clumsiness putting up but the other definitely not. Unfortunately, Galatent chose to unwarrant both claims. Though they did offer to pay for the repairs, I would have had to cover the cost of delivery both ways. Just as cheap for me to get the repairs done locally. They haven''t even bothered answering my last email...Nice gazebo, shame about the aftersales and warranty.
Response from Gala Tent UK
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matt mecham
5/5
2018-12-19
I'm very impressed with Gala Tent.Ordering was very straight forward, with a pre-sales question answered promptly.The tent itself is of excellent quality. We bought ours to cover a hot tub in winter and the 3x3 does this perfectly.The framework is very robust and went together easily (once I re-read the instructions and realised you were to ignore the holes; they were not meant for the bolts!).The covering is perfect and the zipped corners brilliant. It really does increase stability and stop the panels from flapping about in the breeze.I opted for the ground bar, and was glad I did because it further adds to the structural integrity and prevent any movement of the side panels.I bolted the tent to the patio and it hasn't moved since, even during some very strong winds that tore another cheap gazebo to bits.Very much recommend!The only downside is that the panels come with a fairly large 'GALA TENT' logo stitched at the top, which we managed to remove.
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Jude Gifford
5/5
2018-12-19
Excellent service, delivered as promised within 48 hours. High quality product, straightforward to erect although we needed 4 people not the suggested 2. Really useful wheeled bag to keep the frame stored and to move it around.
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John Hammersley
5/5
2018-12-18
Wow, what can i sayWhen it arrived i nearly collapsed by the size of the box, i had to laugh and thought what have i done, LOL, but let me tell you, wow what a piece of kit, ive got a cheap 3 by 3 metre cheap gazebo but this beast is so well made i cant believe it, im so glad i got it, its gonna look great in my garden for bbqs etc, a stunning carry bag comes with it as well, proper made bag.I recommend this product all day long, thanks gala
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Chris Worrall
5/5
2018-12-18
Having bought a POLY 6 x 3m gala tent 8 years ago, which has been used on numerous occasions and has been a great asset. I decided to upgrade to the Elite 100% PVC Gala Tent. It arrived the day after ordering and was put up at the beginning of Dec for Christmas. I have been totally impressed with the quality and durability of the material. The replacement of the zips by the Dutch stitching and Velcro certainly improves the strength and build quality. The addition of covers for the windows has also enhanced its appearance and adds the element of privacy. It has taken a long time to take the plunge and purchase the tent, but I can honestly say it was a wise decision and well worth the outlay .Thank You Gala Tent
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Michael Hickman
4/5
2018-12-18
Gala Tents and frames really do need Gala Tent and frame storage bags when they are being stored away and not used. It saves storage space and time when you next use the tent because everything you need is securely packed away together especially when you have more than one.
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Kerry Wragg
4/5
2018-12-18
Great product , strong and sturdy . This is the second one we bought for working outdoors for our joinery business
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Matt Barnes
5/5
2018-12-17
Very helpful and informative. We were all very happy with the quality of the finished product.
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Shaun Cake
5/5
2018-12-16
Canopy arrived on time and the quality is excellent
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Grant Stewart
5/5
2018-12-15
Excellent customer service. Efficient. Good quality product.
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