See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
You get what you pay for. First class product with next day delivery. Once received and erected decided to purchase leg weights to compliment the gazebo but told only blue could be supplied due to a management decision. Had to go online to another supplier to get a full set of green leg weights hence the 4 stars.
GENERALLY EASYTO ASSEMBLE. HAD A PROBLEM TRYING TO PUT THE SIDE WALLS ON INITIALLY. OVERALL GOOD VALUE FOR MONEY.
Thanks for good service as always.Your packaging is not up to standard. Box with 4 chairs arrived in poor condition. Delivery of similar sized items from other companies have been packed much more securely. No improvement since last year.
Response from Gala Tent UK
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The changes we made to the design were dealt with quickly and efficiently. The revised quotes based on our design changes were provided promptly and there were no issues dealing with Gala Tent. The gazebos arrived quickly and in time for our event. The reason for 4 stars instead of 5 stars is that the design is such that there is a bit of a gap when trying to join two together. It would be useful to have a storage bag for the gazebo sides and instructions on how to fold away the canopy and sides. We are also concerned that folding the canopy too tightly will damage the printed logo.
Response from Gala Tent UK
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Thank you yet again for your good service and prompt delivery.
Bought this to replace an old PE gazebo that was showing it's age (ie; it was leaking) Service from the sales team member I spoke to was very good and delivery was prompt.Quality of product was also very good and it was easy to assemble in my own Don't tell the H & S zealots though),Only negative: not keen on the Velcro and drawstring fixing method. I prefer the zips as in my original marquee. That however is just my opinion and others are free to disagree. Overall, I would recommend this type of marquee as a good purchase.
Disappointed that there no instructions provided (had to contact company for these) but the product has proved very useful.
Response from Gala Tent UK
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Replacement side, front and back panels for 4m tent. Good price, good quality product. Fast delivery.The 4 star instead of 5 was for the difficulty of site navigation.
Excellent four star service and very swift delivery.
Very happy now erected but found the way the sheeting was packaged very difficult to manage.The roof (3x12M) was wrapped in a way that made it difficult to open up to put on the frame. It will be taken off by rolling from one end and this is how it should be wrapped on delivery. Similarly side panels are wrapped in pairs making opening up more difficult.
Purchased pop up gazebo to replace one purchased over 10 years ago from Argos.Gala gazebo frame is well made but the quality is in the price and only time will tell on the fabrick. Sales team very good and gave very good advice with next day delivery.Later tried to order leg weights in GREEN to go with my gazebo but in formed they only make BLUE hence the 4 star rating. Now trawling the internet to purchase green leg weights.
The 3 by 4 m tent is a good design, but with everything holding together well. The only design fault are the lower rails connecting the uprights: they need spring loaded clips or the wingnut design that the other parts have.
Great customer service, friendly and you can always get through. The gazebo is good quality and easy to pu up and take down. Can do it with two people no problem. Thanks Gala tent!
Fits fine
Took more time than expected as was a 18mX9m Marquee but a great product when finished. The team were helpful if we had any issues and sent spares when needed