Gala Tent Reviews
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Page 30 of 65
Cathy Growney
4/5
2018-08-29
The product arrived quickly although was badly packaged so was damaged and I had to return it. A replacement was swiftly sent out so I was happy in the end
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Phil Morris
4/5
2018-08-28
The gazebo is first class;just disappointed that when the parcel arrived the wheel on the bag was damaged in transit .
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Ian Viles
4/5
2018-08-28
Excellent quality easy to assemble
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Ken Newstead
4/5
2018-08-28
Good quality, very sturdy. A lot more difficult to put up/down than I imagined due to it being so heavy and as such not suitable for the occasional use I had planned
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Tony Dennison
4/5
2018-08-27
Would have scored 5 stars if there had been instructions with the kit.
Response from Gala Tent UK
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Deborah Evans
4/5
2018-08-27
quick response good product will use again
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Andrew Whamond
4/5
2018-08-27
While I cannot fault the quality of the gutter, and it's ability to take the rain water away from the middle it does hang down too far, so you can't really use the opening as a walkway without stooping.
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June Osborne
4/5
2018-08-27
Very professional company who fulfilled our order promptly . The items arrived in the promised time and were of high standard. Staff were polite and informative . Would defiantly use again.
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Shital Dagodara
4/5
2018-08-24
Good customer service. On time delivery. Reasonable in price
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Arthur Hughes
4/5
2018-08-24
The marquee is a quality product with a few minor issues related to my needs. There were stitched self adhesive labels which I did not want as it is a non commercial location.The Pro version uses Dutch lacing rather than heavy duty zips, and I found that the location of the Velcro strips meant that they were not fully overlapped, especially with the ground bars fitted. The wing nuts were fairly poor and I requested four extra which were promptly provided and were of far superior quality. I also ordered the wind resistance anchoring and the strap mechanism on one was poor. Despite these issues, I am happy with the product.I have recommended and demonstrated the marquee to my brother in law.
Response from Gala Tent UK
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David Windsor
4/5
2018-08-24
Product is as expected but delivery was messed up so spoilt they who experience. Product was still in delivery depot when they said they had tried to deliver it. Brought it the next day
Response from Gala Tent UK
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Robert Denyer
4/5
2018-06-01
Purchased a repair patch which was too small,pity they don't come in different sizes
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Clifford Eastmond
4/5
2018-05-24
The 3mx3m Gala Shade Pro 40 is a sturdy product and the logo printing looks great. Very helpful discussions with your staff to get exactly what we wanted. Excellent customer service. The only draw back was two holes in the ground bars were drilled on the incorrect side but easily remedied.
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Customer bought:
3m x 3m Gala-Tex Outdoor Flooring (Green)
Set of 2 - 13kg Cast Iron Leg Weight Feet
3m x 3m Gala Shade Pro Gazebo (Ground Bars)
Printing Service
3m x 3m Gala Shade Pro-40 Gazebo (Frame Only)
3m x 3m Gala Shade Pro Gazebo (Black Sidewalls)
3m x 3m Gazebo Printed Banner Wrap - Full Set (PVC)
75cm x 75cm Logo
3m x 3m Gala-Tex Outdoor Flooring (Green)
Set of 2 - 13kg Cast Iron Leg Weight Feet
3m x 3m Gala Shade Pro Gazebo (Ground Bars)
Printing Service
3m x 3m Gala Shade Pro-40 Gazebo (Frame Only)
3m x 3m Gala Shade Pro Gazebo (Black Sidewalls)
3m x 3m Gazebo Printed Banner Wrap - Full Set (PVC)
75cm x 75cm Logo
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Ian Burton
4/5
2018-05-23
Good quality tent and good instructions and all the bits were there what more could I need.
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Jennifer Gordon
4/5
2018-05-23
Am happy now have my gala tent now I have it.Problem was with the delivery company, I was told it would arrive on a Thursday any time between 8-6pm no worries. At 4pm it hadn't arrived phoned the delivery company was told it will definitely be there today.5.30 phoned them again oh the driver ran out of time! What is that an excuse sorry no so he's gone home at 5.04 great so when was you going to let me know? Answer we wait for you to call we do not e.mail or phone you.Re booked delivery for the monday as I had to go out Friday at 12.00 so I could not be in all day.Friday 11.40 it was delivered luckley I was in the hall putting my shoes on and the door bell rang so I was at home 3 minutes later I'd have gone.Maybe better communication skills from the delivery company. I purposely did not name them in the hope that someone from gala tent will look at this and consider a different delivery company as I think it was a really bad service.
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