See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Excellent once erected. Guidance on attaching walls needed: Window blinds inside or out? If end panels have logo outside, then blinds are inside (zip arrangement decrees). Second: bolts very stiff. It would not be difficult to add a simple tool to overcome this. Otherwise, overall quality first class
Response from Gala Tent UK
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I have purchased a few tents from gala & find you very reliable, a few nots & bolts missing from fushion tent but sorted now
Purchased ground bar set for a 3 x 4.5M gazebo. They worked ok but I did have tussle getting the corner bracket holes to line up. After a particularly wet bank holiday I found water had worked its way into the rear side wall ground bar channel and washed rust from the inside of the tubing. It's a pity they are not made from aluminium like the rest of the frame. However, the gazebo is excellent and I would highly recommend Gala Tent.
Product (Gazebo) robust and easy to use, When I placed the order I was told that the colour I selected was not in stock but would be available by the end of the week, it eventually arrived after 3 weeks with out side walls, several telephone calls had to be made to get the walls delivered. I am now the proud owner of a Gala Gazebo, at all times the staff were friendly, I would recommend Gala to my friends
I am re cycling a 4 x 4 m Gala Marquee to stand beside my existing 4 x 6 m Marquee. This was discussed at time of purchase. To complete the re cycling I required two side panels and a canopy. ( the last order) I already had the original gable end panels for the 4 x 4 tent.I erected both Tents over the weekend and found that there is no way the original Gala Tent gable ends had no zip features to attach to the sides of my 6 x 4 , or in fact I could not attach satisfactorily , the two new sides you recently provided. I had reason to believe that all the parts ( bearing in mind I have 4 m gable ends all round) would be interchangeable. This does not appear to be the case. Advise please on how to make the side walls of the new side walls connect to the original sections. Thanks , Chris Thairs , SO407AE
Response from Gala Tent UK
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The Gazebo itself is extremely good although I feel that the Zips are not strong enough as one of the rings has already come off, otherwise, it appears very sturdy. Still needs 2 people to erect it easily and the trolley is a bit fiddly .
Response from Gala Tent UK
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Your service was excellent in arranging for a second delivery of the order when the first was delivered to the wrong address.We have used our Gala tent over several years, and it is now showing some signs of wear. In particular we have one flat cross junction piece that has a cracked weld between adjacent parts (hence the order) and several more that show signs of going the same way.Another weakness is the short bolt screwed onto a nut welded to the T junction piece and so joining the D1 D2 combination to the A poles. The joint is under strain when connected and tends to crack the weld joining the nut to the T junction piece. It would be better to use a round headed bolt passing right through the T piece and fastened with a loose nut. We have several T pieces where the weld connecting the nut is partially cracked. One was bad enough for me to drill the T piece and use a bolt as I have described. In my view the use of the welded nut is only appropriate for the wing nuts holding the poles to the connection pieces. I hope my comments are helpful.
Response from Gala Tent UK
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Quick service thank you, we bought the 1 m folding table. Really useful addition for our stall. Nice table folds down really small. Only thing the legs are quite thin, thought they would be the hexagonal type, very wobbly until you put weight on it. Only had it on one show so far so will update after a season.
Well packed and with clear instructions. Looks well designed. Intend to use it as an entrance or connecting corridor to my home, to and from Gazebos.
two faults with the canopy . it turned up moldy and then it leaked , however a new roof was sent out no charge, but no small offer of compensation offered, otherwise Gala would have gone beyond good service and received a 5 star rating
Response from Gala Tent UK
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Quality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either endQuality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either end
Response from Gala Tent UK
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Response from Gala Tent UK
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3/4 star rating, Nice to buy uk made product, once order payment had been made product and delivery was fairly quick. We had a logo printed above door area. You can see where gala logo was removed if you look hard. Was disappointed not to get storage bags included in price.But the quality of the product looks good , Our tent has been up for 3 weeks on Cornish coastal location & everything look on so far.
The product arrived quickly although was badly packaged so was damaged and I had to return it. A replacement was swiftly sent out so I was happy in the end
The gazebo is first class;just disappointed that when the parcel arrived the wheel on the bag was damaged in transit .
Excellent quality easy to assemble
Alexandrea