Gala Tent Reviews
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Mark Lewis
4/5
2018-10-01
Very helpful on the phone during enquiry and on order.Dispatched next day and arrived on time.Parts missing but after a swift conversation with customer services,missing parts dispatched and arrived next day.Excellent product
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REG NEWNHAM
4/5
2018-09-24
ON LINE CHAT WAS NOT TOO HELPFULL BUT WHEN I PHONED THAT WAS GOOD
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Joanne Weatherall
4/5
2018-09-18
The tent we purchased on behalf of our riding club was easy to erect and quite straight forward. The only complaint I may have is that the Velcro fastenings were pulled out of the seam by the wind so it is now damaged and needs stitching back in.
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Robert Hayman-Joyce
4/5
2018-09-18
Excellent once erected. Guidance on attaching walls needed: Window blinds inside or out? If end panels have logo outside, then blinds are inside (zip arrangement decrees). Second: bolts very stiff. It would not be difficult to add a simple tool to overcome this. Otherwise, overall quality first class
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DENISE THOMSON
4/5
2018-09-14
I have purchased a few tents from gala & find you very reliable, a few nots & bolts missing from fushion tent but sorted now
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Rob Hudson
4/5
2018-09-12
Purchased ground bar set for a 3 x 4.5M gazebo. They worked ok but I did have tussle getting the corner bracket holes to line up. After a particularly wet bank holiday I found water had worked its way into the rear side wall ground bar channel and washed rust from the inside of the tubing. It's a pity they are not made from aluminium like the rest of the frame. However, the gazebo is excellent and I would highly recommend Gala Tent.
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John Eardley
4/5
2018-09-12
Product (Gazebo) robust and easy to use, When I placed the order I was told that the colour I selected was not in stock but would be available by the end of the week, it eventually arrived after 3 weeks with out side walls, several telephone calls had to be made to get the walls delivered. I am now the proud owner of a Gala Gazebo, at all times the staff were friendly, I would recommend Gala to my friends
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Chris Thairs
4/5
2018-09-11
I am re cycling a 4 x 4 m Gala Marquee to stand beside my existing 4 x 6 m Marquee. This was discussed at time of purchase. To complete the re cycling I required two side panels and a canopy. ( the last order) I already had the original gable end panels for the 4 x 4 tent.I erected both Tents over the weekend and found that there is no way the original Gala Tent gable ends had no zip features to attach to the sides of my 6 x 4 , or in fact I could not attach satisfactorily , the two new sides you recently provided. I had reason to believe that all the parts ( bearing in mind I have 4 m gable ends all round) would be interchangeable. This does not appear to be the case. Advise please on how to make the side walls of the new side walls connect to the original sections. Thanks , Chris Thairs , SO407AE
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frederick dale
4/5
2018-09-11
The Gazebo itself is extremely good although I feel that the Zips are not strong enough as one of the rings has already come off, otherwise, it appears very sturdy. Still needs 2 people to erect it easily and the trolley is a bit fiddly .
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Peter Sheridan
4/5
2018-09-11
Your service was excellent in arranging for a second delivery of the order when the first was delivered to the wrong address.We have used our Gala tent over several years, and it is now showing some signs of wear. In particular we have one flat cross junction piece that has a cracked weld between adjacent parts (hence the order) and several more that show signs of going the same way.Another weakness is the short bolt screwed onto a nut welded to the T junction piece and so joining the D1 D2 combination to the A poles. The joint is under strain when connected and tends to crack the weld joining the nut to the T junction piece. It would be better to use a round headed bolt passing right through the T piece and fastened with a loose nut. We have several T pieces where the weld connecting the nut is partially cracked. One was bad enough for me to drill the T piece and use a bolt as I have described. In my view the use of the welded nut is only appropriate for the wing nuts holding the poles to the connection pieces. I hope my comments are helpful.
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Caroline Des-Rivieres
4/5
2018-09-11
Quick service thank you, we bought the 1 m folding table. Really useful addition for our stall. Nice table folds down really small. Only thing the legs are quite thin, thought they would be the hexagonal type, very wobbly until you put weight on it. Only had it on one show so far so will update after a season.
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Glenn Turner
4/5
2018-09-10
Well packed and with clear instructions. Looks well designed. Intend to use it as an entrance or connecting corridor to my home, to and from Gazebos.
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Simon Foy
4/5
2018-09-06
two faults with the canopy . it turned up moldy and then it leaked , however a new roof was sent out no charge, but no small offer of compensation offered, otherwise Gala would have gone beyond good service and received a 5 star rating
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Jeannette Morgan
4/5
2018-08-30
Quality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either end
Quality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either end
Response from Gala Tent UK
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Response from Gala Tent UK
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Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Printing Service
3m x 4.5m Gala Shade Pro-50 Gazebo (Frame Only)
Gala Shade Pro - UK Printed Sidewalls
3m x 4.5m Gala Shade Pro Gazebo (Blue Sidewalls)
4.5m Gala Shade Pro-50 Gazebo Sun Shade Awning Kit
3m Gala Shade Gazebo Window Sidewall (Blue) - Single
Gala Shade Pro Gazebo Sidewall Bag
4.5m Gala Shade Pro-50 Gazebo - Strengthening Bar
3m Gala Shade Pro Gazebo Door Panel Blue (Single)
4.5m Valance Text
11251
75cm x 75cm Logo
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Printing Service
3m x 4.5m Gala Shade Pro-50 Gazebo (Frame Only)
Gala Shade Pro - UK Printed Sidewalls
3m x 4.5m Gala Shade Pro Gazebo (Blue Sidewalls)
4.5m Gala Shade Pro-50 Gazebo Sun Shade Awning Kit
3m Gala Shade Gazebo Window Sidewall (Blue) - Single
Gala Shade Pro Gazebo Sidewall Bag
4.5m Gala Shade Pro-50 Gazebo - Strengthening Bar
3m Gala Shade Pro Gazebo Door Panel Blue (Single)
4.5m Valance Text
11251
75cm x 75cm Logo
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arran martin
4/5
2018-08-29
3/4 star rating, Nice to buy uk made product, once order payment had been made product and delivery was fairly quick. We had a logo printed above door area. You can see where gala logo was removed if you look hard. Was disappointed not to get storage bags included in price.But the quality of the product looks good , Our tent has been up for 3 weeks on Cornish coastal location & everything look on so far.
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