Gala Tent Reviews
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Fredrik Olsson
4/5
2020-07-28
Gala Tent has nice customer service but the thing that sell their products is the quality! I'm in to racing and have a 3x6meter gazeboo as padoc tent. The one i have now is 8-10 years and still in good shape. I bought a spare roof for it now as the old one starts to get thin.Downside is their shipping prices to Sweden is way to high!
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Richard Smith
4/5
2020-07-27
The products from Gala are excellent and delivery next day is fantastic. I found them through Google and ordered more when I realised I needed a few extras. The 4 stars not 5 however is for the sales side. Too many emails to sign up for a mailing list and the first time I called to speak to a sales person they just didn't listen to what I needed, but kept telling me I needed the most expensive model. I didn't! This almost put me off buying again - luckily the product quality from the first delivery was enough to continue to buy. So, Gala - please less sales talk - it isn't 1986 - and more honest advice to get more custom.
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Andy Ronaldson
4/5
2020-07-26
Good product easy to use and quick delivery
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Graeme Middlemiss
4/5
2020-07-22
The sales process was good and 2 gazebos we ordered were delivered very quickly. The quality of the gazebos appear to be very good and it is very pleasing to buy British. There is a however though. We have a small issue and trying to get hold of customer service is not easy. Long waits on the phone, and very slow turn around on email. I am sure the response will be Covid, however that didn’t seem to affect the sales team.
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Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
3m x 4.5m Gala Shade Pro Gazebo Black Sidewalls
3m x 4.5m Gala Shade Pro 50 Gazebo (Black)
3m x 4.5m Gala Shade Pro Gazebo - Heavy Duty Carry Bag
4m x 6m Gala Shade Pro Gazebo - Heavy Duty Carry Bag
4m x 6m Gala Shade Pro 50 Gazebo (Black)
Set of 2 Ratchet Tie Down Storm Straps + Pegs
3m x 4.5m Gala Shade Pro Gazebo Black Sidewalls
3m x 4.5m Gala Shade Pro 50 Gazebo (Black)
3m x 4.5m Gala Shade Pro Gazebo - Heavy Duty Carry Bag
4m x 6m Gala Shade Pro Gazebo - Heavy Duty Carry Bag
4m x 6m Gala Shade Pro 50 Gazebo (Black)
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Nicholas Charlesworth
4/5
2020-07-21
I want to select 5 stars, but it won’t let me! The service could not be bettered. Delivery was very prompt and the product jexcellent.
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Paula Saunderson
4/5
2020-07-09
All fine apart from DHL delivery who did not follow instructions to call me before delivery so I was not there, it was left in the unlocked garden etc.etc.
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Customer bought:
3m x 3m Gala Tent Marquee Original (PE)
Set of 2 Ratchet Tie Down Storm Straps + Pegs
3m x 3m Gala Tent Marquee Ground Bar Set
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
Padded Folding Retro Event Chair (Cream)
Heavy Duty Tent Peg
Set of 8 - LED Outdoor Garden Marquee Waterproof Globe Light Set
Event Industry Boss - eBook
3m x 3m Gala Tent Marquee Original (PE)
Set of 2 Ratchet Tie Down Storm Straps + Pegs
3m x 3m Gala Tent Marquee Ground Bar Set
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
Padded Folding Retro Event Chair (Cream)
Heavy Duty Tent Peg
Set of 8 - LED Outdoor Garden Marquee Waterproof Globe Light Set
Event Industry Boss - eBook
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David Duncan
4/5
2020-07-07
Whilst the product is perfectly fit for purpose, I ordered during the perfect storm (someone else had just placed an order for 150x the same item) and different bits of the order arrived at different times. So whilst that was a bit frustrating the supplier did communicate very clearly about the situation and explored options.
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Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Set of 4 - LED Outdoor Waterproof Garden Marquee Globe Light Set
Set of 2 - 13kg Cast Iron Leg Gazebo Weighted Feet
3m x 4.5m Gala Shade Pro Gazebo (Ground Bars)
3m x 4.5m Gala Shade - Pro 40 Gazebo Storage Bag
3m x 4.5m Gala Shade Pro 40 Gazebo (White)
Gala Shade Pro 40/50 Gazebo - Tie Down Kit
Event Industry Boss - eBook
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Set of 4 - LED Outdoor Waterproof Garden Marquee Globe Light Set
Set of 2 - 13kg Cast Iron Leg Gazebo Weighted Feet
3m x 4.5m Gala Shade Pro Gazebo (Ground Bars)
3m x 4.5m Gala Shade - Pro 40 Gazebo Storage Bag
3m x 4.5m Gala Shade Pro 40 Gazebo (White)
Gala Shade Pro 40/50 Gazebo - Tie Down Kit
Event Industry Boss - eBook
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Nick Sanders
4/5
2020-07-06
Not really much to add to all the other positive reviews, The gazebo has been up all over the weekend through the 30 MPH winds and its still standing, just a sand bag on each leg and its not moved, happy days. 10/10
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Tony Ajala
4/5
2020-07-03
I have only purchased the Gala Tent Gazebo PMX 6m x 3m with other accessories. Looking at the items, they look robust and heavy duty. The frames of the gazebo is heavy, it needs two people to carry it. This demonstrates the quality of the gazebo compared to cheap ones. I hope Gala tent could include the castor wheels within the price. This will help in assemble of the gazebo by two people and easy to move within the garden. I agree they have a separate carrying bag with wheels which you purchase separately. The carrying bag and wheels should be included in the price except the customer refused to have them. They will make Gala Tent better than other suppliers who do not have similar facilities. I will give further review after I have used it.
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Ian Edmundson
4/5
2020-06-29
Bought a new leg for our Gazebo as one was damaged when it blew away in a gale. It took a while to get one but it was delivered as promised and was easy to fit. The Gazebo seems fine again now but I don't recommend putting it up in a strong wind.
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Jane Cole
4/5
2020-06-24
This is by far the best gazebo we have bought , it was easy to put up and it is so well made . The reason I only gave it 4 and not 5 stars being that we were a bit disappointed that the support strings didn't come with it for want they cost .
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George Johnston
4/5
2020-06-24
Very pleased with the quality of Gala tent equipment and the service. Delivery was as confirmed and a quality product.
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Robert Dover
4/5
2020-06-23
Marquee roof and lighting accessories all really good, sturdy and easy to use. Paid for expedited delivery, but this took far longer than I think it should (arrived four days later, albeit during the epidemic and including a weekend, so I wish I'd opted for the free delivery which I think would have been the same amount of time). I bought a marquee here in 2011 and it is still going strong, so I would recommend the products.
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Michelle Valle
4/5
2020-06-17
Does exactly as it says on the tin! Cheap robust and folds away just the job for using as a temporary table when working at home.
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Ken Blooman
4/5
2020-06-14
Not as heavy as I would have thought and you should have suggested buying the eyelet and tool with the product
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