See What Our Customers Are Saying About Gala Tent

Dear Gala Tent
Just wanted to say thank you for the very good service we received recently when purchasing a Marquee from yourselves. The tent is also very good and kept us dry for our BBQ garden party. We were also missing some bungees so I emailed you and received these in the post very promptly.

HELLO I THOUGHT ID EMAIL YOU TO THANK YOU FOR YOUR PROMPT AND EFFICIENT SERVICE THANKS AGAIN.

I wish to say a big thank you for your courteous staff. The person who took my order was so very polite and helpful. Hey ho I received the gazebos 24 hrs later. I was a little worried because ours blew to pieces in the recent wind and we have a party on Saturday. You saved the day.

Pleasure doing business with you, have now put my marquee up and it is fantastic, will be having some great parties.

Thanks for the quick delivery of the Gala Shade

Hi there just to say many thanks as the marquee arrived on Friday morning and I had erected it by 4.00 p.m.My wife and I are really pleased with the marquee and lights and we are looking forward to our planned double birthday party, whatever the weather.I managed to erect it single handed which took a little ingenuity getting the roof up to put the legs in, but having had lots of experience with frame tents over the years, it was not as difficult as I had feared.

On 1st October I placed an order with you by telephone. On 4th October the goods were delivered but unfortunately one of the items was damaged. I telephoned your customer services dept and spoke to a nice girl who said she would find out what she could do for me and ring me back. A few minutes later she rang me back to say replacement goods were being sent out that day and that I did not have to return the damaged goods. Today 5th Oct the replacement goods were received in perfect condition. I would like to say Thank you to all involved, it is quite rare for customer service to be this efficient. I shall certainly recommend you to anyone I can, everyone at work was amazed by your response to the problem...put our customer service department to shame anyway!! Once again Thanks to you all

Thanks so much for sorting out my missing part and getting it delivered out to me. I appreciate your efforts greatly. I can assure you of my future trade as I think many of the products on the site represent great value and you have demonstrated great diligence in following through my after sales issue, thanks very much indeed

Many thanks for resolving my issue, my delivery arrived safely yesterday.I am very impressed with the speed and efficiency with which this matter was resolved by Gala Tent. I look forward to purchasing again from you in the

we would like to say a massive THANK YOU for such great service ,the Gala Tent and other bits arrived this morning ,delivery person was a very pleasant and helpful ,lovely young man ,we are really pleased with things so far ,although not had a chance yet to erect the tent it all looks very high quality goods ,fixtures and fittings,all we need now is flooring and we are ready to party thank you

Just a short note to thank all at Gala Tent who saved the day for my daughtersbirthday. After having been let down by an alternative supplier 10 daysafter an order had been placed on a Thursday evening, an order placed bytelephone with you on the Friday was with us on the Monday - the day of herbirthday. Many thanks for a terific effort by all concerned.

I would just like to take the time to thank one of your members of staff forall the time and effort they went to help me with my order. People are always very quick to complain and not enough praise is given to those who take the time to give good customer service. Emma took the time to look after my order and keep my custom even though she obviously works in a busy envirnoment where looking afterindividuals is difficult with so many incoming calls constantly coming in.My order was not large but she did not make me insignificant, she went out ofher way to inform me of all the details I needed and to insure I recieved my order, which was hugely important to me for a very special event, even though to be honest I should have ordered earlier to avoid any upset. She took my concerns seriously and was very effient and should be recognised for doing so. Due to her pleasantness and customer service I will now definately be shopping with you again. Thank you.

Dear Sales Team, I had my order delivered today and gave it a go this afternoon, really delighted! It did a really good job and I look forward to spending more time sitting in the sun at my caravan, many thanks for the prompt delivery too

Thank you very much for going to the effort of sorting my gazebo order out, your customer service was exceptional

Just wanted to say, Thanks very much for such a good discount!