Gala Tent Reviews
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Tina Flanagan
Manchester
Manchester
5/5
2002-07-24
Hi Emma,just like to say thanks for your help today, was much appreciated!
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Mary Hayden
Tarlogie, By Tain
Tarlogie, By Tain
5/5
2002-07-16
I just wanted to record my thanks to you for the way you helped me sort out the problem we had with a wrong specification in an order we made on the internet last week end. We had dealt with a third party and were given the wrong measurments. When we opened the package and measured up it was obvious that we had the wrong size.
When I rang you, rather than saying it was not your problem, you took ownership of the problem and eventually resolved it. I was also impressed by the way you kept me informed at each step of the way, and checked as you went along that the changes were acceptable. I am a retired manager for the IBM Corporation, and we always put the Customer first. I am always frustrated by the general couldnt care less attitude by some companies to meeting the needs of the Customer. Your attitude was refreshing, and I am very grateful to you for assisting. Thank you very much indeed.
When I rang you, rather than saying it was not your problem, you took ownership of the problem and eventually resolved it. I was also impressed by the way you kept me informed at each step of the way, and checked as you went along that the changes were acceptable. I am a retired manager for the IBM Corporation, and we always put the Customer first. I am always frustrated by the general couldnt care less attitude by some companies to meeting the needs of the Customer. Your attitude was refreshing, and I am very grateful to you for assisting. Thank you very much indeed.
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Jacky Myers
Paignton, Devon
Paignton, Devon
5/5
2002-07-04
Very pleased with my equipment and prompt delivery
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Hilary Blunt
Peterborough, Cambridgeshire
Peterborough, Cambridgeshire
4/5
2002-06-30
I received this order today - two days after ordering and am delighted with it. I had great difficulty finding this Recumbent Bike on the net - I have wrecked two of the box standard, pedals on a bit of pipe ones which are advertised in all the Oldies magazine etc., using it every evening and this one is so robust compared to the others.
Might I suggest you contact some of the above and do some aggressive advertising - I cannot be the only old person (bad heart and bad back - so cannot do the walking suggested by the doctors) to wreck their ghastly, badly made bikes, and as yours is only a few pounds more, it is excellent value (please God I dont break it this evening!) and I am sure there is a big market for them.
Might I suggest you contact some of the above and do some aggressive advertising - I cannot be the only old person (bad heart and bad back - so cannot do the walking suggested by the doctors) to wreck their ghastly, badly made bikes, and as yours is only a few pounds more, it is excellent value (please God I dont break it this evening!) and I am sure there is a big market for them.
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David Shallis
Southmoor, Ablington, Oxon
Southmoor, Ablington, Oxon
5/5
2002-06-14
Received my order very quickly. Thanks.
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Catherine Parr
Kilmarnock, Ayrshire
Kilmarnock, Ayrshire
5/5
2002-06-03
My order arrived today thank you.my thanks to you all for the speed and communication received.
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Jane Ward
Tickhill, Doncaster
Tickhill, Doncaster
4/5
2002-05-25
Hi there, many thanks for replying so quickly. I have ordered my items mentioned in my email without any hitches at all. You are always the first site I go to whenever I go online shopping because your customer service is second to none and your product prices are excellent. Many thanks for all your help, and I look forward to shopping with you again.
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Tranent, East Lothian
Carol Dewar
Carol Dewar
5/5
2002-05-18
Dear Gala Tent, my order arrived in good condition. I am reallypleased with the speed of despatch and will reccommend you to friends. Ionly placed the order late evening Thanks
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Robert Smith
County Dublin, Southern Ireland
County Dublin, Southern Ireland
4/5
2002-05-06
Gala Shades, make the ideal smoking shelter for my public house, many thanks Gala Tent
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J Dickens
Newnham, Gloucestershire
Newnham, Gloucestershire
5/5
2002-04-26
Service 11/10... good communications too, many thanks
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David Rooke
Knottingley, West Yorkshire
Knottingley, West Yorkshire
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Edward Nash
Essex, London
Essex, London
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Jerard Bone
Prestatyn, Clwyd
Prestatyn, Clwyd
5/5
2002-03-23
First class product and service, very polite, well recommended
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Chris Blackburn
Waddington, Lincoln, Lincolnshire
Waddington, Lincoln, Lincolnshire
4/5
2002-03-17
Arrived this morning while i was at work, very fast delivery!! cheers
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Jane Ward
Tickhill, Doncaster
Tickhill, Doncaster
5/5
2002-02-16
Thanks ever so much for replying so quickly. I know that I was supposed to order via the Iternet but having never actually used it before I have ordered direct with yourselves by telephone, I am more comfortable with that. I hope you dont mind, I am still getting used to internet shopping ...Anyway, thanks again for your quick and lovely reply and I look forward to receiving the order shortly. Just also wanted to say what a fantastic customer contact you keep regarding orders, I have already received notification that my order has been placed, that it has been processed and also that it is awaiting a courier - exceptional service. I will definately be checking out your website in future. Thanks for everything.
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