See What Our Customers Are Saying About Gala Tent

Hello Mary,I just thought that I might drop you a quick email to thank you for being so fast and efficient in dealing with my problem.The helpfulness given to me by yourself and Melissa has got me out of a real sticky spot, thank you very much, Peter.

I would like to thank Mary fellow for the fantastic customer service I received from galatent , my enquiry was dealt with quickly and professionally with a successfull outcome , we are pleased to be galatent customers and would recommend the company to anyone.

hi Mary i cannot thank you enough, your service is 1st class the whole team within your company is great, your system for ordering is easy and straight forward the product is fantastic and great value with excellent delivery . id be prod to promote your company which with your permission i will do this year as i use the marquee as my main base for my motorcycle race team at race meeting throught the country . i would also like to promote the product and company on my teams website www.kcwracing.com. if thats ok with you.i don,t want anything in return as im more than impressed with Gala and think other should benifit from your fantastic company and range of products

Many thanks for your assistance regarding my purchase, what a well-oiled machine, from browsing to delivery in 2 days, & with phones at customer service, not just answered, but polite & helpful staff despite the flu, you've set the bar, excellent thank you

Just a few lines to say after our telephone conversation this morning 17/1/12, I felt I must send you an E-Mail to thank you for your kindness & help at all times over the last couple of months dealing with our consignment of (HEATERS), you have been a big help to us as a customer, which must be a great asset to your company with you working in Customer Services.It has been a pleasure dealing with you.

Hi Melissa, Many thanks again for your wonderfully friendly and efficient assistance! I have posted a review via the link provided, in which the only negative was an unthreaded bolt (thats all I could find fault with!). Even my old boss, now our supplier for our own business, was impressed when he saw it, and he's able to find fault with most things! I haven't had chance to look yet but do Gala make side panels with fine mesh panels? These would be great for letting in a bit of air in the summer but keeping out the bugs and birds. My brother said immediately on seeing your logo that he'd seen your tents at his off-road enduro events, and if they could survive the treatment the average motorcrosser would give them they must be good! With what we've seen of the tent so far, I think he's going to be right.

Good afternoon, The Gala Shade was delivered to us this afternoon. Thank you for your excellent service.

Very happy with the service which was exemplary

Hi Melissa,Your service and products have been just very fine so far. Putting up the Gala Tent for the first time this morning was a bit of a struggle but achieved a good result in the end.

Thank you for such an efficient service. Melissa was so helpful when I telephoned to query our order. Very impressed with the two white and grey folding chairs we ordered to use with a metal folding craft table for our two young grandsons - the quality was astounding - really strong and durable and as comfortable as armchairs. Many thanks!

I just wanted to say that my order arrived in excellent time and we have already used the tables for a couple of events. We are absolutely delighted with them. Thank you,

I rang yesterday at 2.30pm and spoke to Anna who processed my order over the phone for a 4x8 Gala Tent after Id studied your web site and wasnt sure of your delivery times. It arrived this morning in 9 immaculate cartons at 9.30am. People are always quick to complain or criticise but all too often they say nothing when you do what you say you will. Brilliant services thank you. It was beyond my expectations, well done to your whole team who were just doing their job and made a customer happy. They all deserve a pat on the back!. And your company deserves to be successful. Thank you (and NO Im not related to the MD!)

Just a quick note to say thank you for the excellent service, the Gala tent arrived yesterday, overnight as promised well packaged and all intact. I had studied the information well but was still amazed at the quality of the tent when it was actually in front of me; the framework makes my old awnings seem like pipe cleaners and straws by comparison. I only came upon your website by chance, I was almost in the process of purchasing from one of your competitors when I read in their blurb Try a Google search to find better. Well I did. I would certainly have no reservations about recommending you to friends and I will be purchasing again from you in the future.

We would like to thank you and all your team for the advice and assistance given in buying our marquee. The delivery went without a hitch, thanks to your carrier team that helped in offloading. We hope to use the marquee for our wedding celebrations at the end of April, Once again, thanks for all your efforts.

I just wanted to say a big thank you to your team and also the designated courier who was magnificent. We organise a local event and having already purchased a Gala Tent felt we needed the additional security of ground bars set and tie down kits, unfortunately the delivery didn’t happen but a call to yourself who gave me the courier service telephone who dealt with my call very well and gave me the local firms telephone number - PJ Couriers of Stibbs Cross who reassured me that they would deliver the essential items the next day –WELL they delivered them late this afternoon
Result !!!! and nice dry happy campers