See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Good product good service but very disappointed to learn that after I had the product delivered I saw the same product on the web site advertised £20 cheaper. Pretty disgusting really
Response from Gala Tent UK
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I use Gala Tent Canopies on Gala Tent frames and also other manufacturers frames that I purchased before discovering Gala Tent. The canopies are superior because they use D rings for the tie downs, adjustable canopy straps instead of velcro straps and velcro embedded corners.There is also a full range of accessories such as infill panels and valances.
The product is exactly what I needed for my business and is spot on. Could of asked for more from the aftersales team too.
Excellent and fast service from the gala tent happy with my product. Recommend gala product to everyone.
I've got to say I don't like spending money and did a lot of research before parting with my money.Lee in the sales team couldn't so enough for me and went through all the products before I made a decision. Great products great customer service.Very happy Indeed.
The marquee I ordered came the following day as promised and was exactly as described. It has been erected successfully with just a slight adjustment needed to one of the holes in the metal joints to allow the bolt to go in easily. The only thing I was a bit disappointed about was that there was no storage bag for it however I do realise it never actually said there would be! That will have to be an extra purchase. All in all very pleased with it.
Great customer service, ordered on bank holiday Monday, goods arrived Wednesday morning.
Good sturdy tables, but would have liked them to be a bit lighter in weight if this is possible without sacrificing strength.
the gazebo is top notch Darren Perry could not have been more helpful everything we asked for and more Mike Harrison Grimsby & Cleethorpes Branch The parachute Regimental Association Chairman
Excellent service again! We ordered it on Thursday and it arrived on Friday, you can't ask for anymore than that!
The product it self is great quality and instruction for assembly clear , beside the fact it had a few faulty bolts1 missing and a few bungies missing it went up easily the were sent out in the post I can not fault the staff and there quick service and efforts to remove issues . One other thing was that the tent comes with no storage bags And I was not asked when purchasing and it is no mention that they are an extra purchase , but the staff were easy to rectify error and did me a deal and the items were delivered next day P's a must for storing rent for the next time you need it , bit more then I wanted to pay but at the end it does the Job Just one more thing is stitching has come undone on end end panels and waiting for them to sort a minor inconvenience but a quality issue never the less that I'm sure will be sorted gong on their service to date .
Great product - quality is very good and robust. Fast delivery and everything well packaged. It might have been us but we did not find the full pdf instructions on the web page till we had struggled a bit, but the combination of the video on how to put it up and the pdf instructions were very good in the end. So my only suggestion for improvement is to make sure there is a hard copy of the instructions easily found in the boxes.
The Web site is easy to use.Delivery was quick and efficientBought the Marquee after borrowing 1 from a friend, now I can join the 2 for big events
many companies are great until something goes wrong. How complaints are handled allows an insight into the true attitude of a company. With the best will in the world, things can go wrong. Unfortunately there was a bit missing from the previous order. Gala were superb in reassuring me that all would be rectified -and it was. No fuss, no call backs, no waiting. It was dealt with there and then. wonderful service from a company with a really good quality product list. Thank you. You deserve to prosper
6m x6m great works really well miss the Zips on the 6x3 but you get use to lacing it up instead