See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
I was pleased to be offered a modest discount as the purchase was for our Guide Dogs for the Blind gazebo. TNT, however, did not initially leave the parcels in our absence, as requested. A form was provided for me to sign and leave outside the following day when delivery was made.
Response from Gala Tent UK
""
Good quick service. Friendly staff. Reasonably priced items.
we rode over one hundred miles on a Saturday morning to see items in your showroom fully erected,the guy who showed us aroundd was fantastic. Thankyou Gala. x
I did have an issue with the canopy I purchased in 2015 but Gala contacted me to help and helped resolved it quickly
Product is easy to erect and store - perhaps a better instruction is required that the top canopy is to be removed would be good rather than a note in 'Hints and Tips' as this is vital in keeping the canopy in good condition.
Good value marquee. Easy to errect although estimated errection time ambitious. Only problem experienced was that some grub screws wouldn't screw in. Great telephone sales service. Would fully recommend.
Great product pity about the online service and delivery
Gazebo good
Product perfect delivery a nightmare. Sorted by helpful staff quickly when called
as described...just what I wanted
Very helpful member of staff - Lee. very knowledgeable and made the purchase a pleasure. Disappointed at stock availability and choice. I couldn't purchase the side walls I wanted. Product is great quality, well made and easy to erect. I would recommend the product.
The tent parts came and we fitted them without any trouble.
I found the website description of the item misleading, hence I ordered in error as the delivered item wasn't what I was expecting. However, the service was superb and my refund was dealt with courteously and promptly.
Excellent service, good technical advice and really prompt delivery.
Good quality product and fast delivery. Sadly the 2.5m distance from the plug to the first light is too short and you end up with the plug hanging 2m from the ground so you have to have a connection hanging from the marque.