See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Product is easy to erect and store - perhaps a better instruction is required that the top canopy is to be removed would be good rather than a note in 'Hints and Tips' as this is vital in keeping the canopy in good condition.
Good value marquee. Easy to errect although estimated errection time ambitious. Only problem experienced was that some grub screws wouldn't screw in. Great telephone sales service. Would fully recommend.
Great product pity about the online service and delivery
Gazebo good
Product perfect delivery a nightmare. Sorted by helpful staff quickly when called
as described...just what I wanted
Very helpful member of staff - Lee. very knowledgeable and made the purchase a pleasure. Disappointed at stock availability and choice. I couldn't purchase the side walls I wanted. Product is great quality, well made and easy to erect. I would recommend the product.
The tent parts came and we fitted them without any trouble.
I found the website description of the item misleading, hence I ordered in error as the delivered item wasn't what I was expecting. However, the service was superb and my refund was dealt with courteously and promptly.
Excellent service, good technical advice and really prompt delivery.
Good quality product and fast delivery. Sadly the 2.5m distance from the plug to the first light is too short and you end up with the plug hanging 2m from the ground so you have to have a connection hanging from the marque.
The order was quickly delivered but there was a mix up on when the tent arrived that caused some problems. Solution - ask staff talking to customers to be more explicit about when the goods will arrive by defining date and estimated time if possible.Otherwise we've used the tent and are very pleased with it. Good quality and everything we need is included
The Gala-Tex flooring for marquees is light weight to transport but is heavy enough when installed on grass to provide a stable flooring. We have found that only the joints and the entrances need to be pegged down - the other outside edges will stay in place with out pegging down. The material is relatively durable and will support table legs (we are use the Gopak aluminium tables) other light weight furniture from Gala Tents would also be ok to use on this flooring. Very heave items with small footings would break through the netting. The look of a complete 9 x 9 metre Burgundy Gala-Tex flooring is superb and finishes off the marquee. Pete Kay
Response from Gala Tent UK
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Thanks for the prompt delivery of my pole bags.
spares arrived when due and were fitted into the gazebo quickly without too much difficulty.