See What Our Customers Are Saying About Gala Tent

Great quality, could have been done slightly faster with better customer update/response during the process. Required a little bit of proactive contact to get updates

Delivery was prompt.

Gazebo was 2 months delayed due to not being in stock, communication from Gala could have been better about the delay. And slight mix up with printing, however they were quick to sort this out afterwards and happy with final product.
Response from Gala Tent UK
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Excellent product which exceeded expectations in terms of build quality. Online ordering was straightforward with prompt delivery. Only problem was poor design of frame transportation bag with incorrect positioning of wheels. This causes wheel bracket mounting bolts to dig into ground when transporting bag with handle at 45 degrees to horizontal.

First class delivery, tent went up quite easily with 2 people, be careful to push poles fully in or the frame ends up being to big but easy to fix.

2 orders this time. First delivery - flooring - bungled as a result of admin error by Gala. Rather nerve-racking as required for my major birthday celebration and wedding anniversary the following day. Happily sorted by pre 9.00am delivery on the day . Gala put a modest and fair credit on my account which I used against second delivery which worked fine. Gala are a very good company to deal with and I recommend them without hesitation.
Response from Gala Tent UK
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I decided on the Gala Tent gazebo after talking to other traders and comparing specs with other brands. I have only used it a couple of times but it feels strong and robust, and I am very pleased with the quality. I have managed to set it up on my own although it would be easier with two people. The carry bag that comes with it fits easily which makes a nice change. Customer service and delivery was excellent and fast. My only criticism is that it only comes with 4 pegs. They are good heavy duty ones which is great, but 4 is not enough.

well engineered and well finished gazebo. Roof material is heavy weight and waterproof. Some sway on frame which could be improved with additional stays.

Products on the whole very good. Shame Gala use any excuse not to honour warranty
Response from Gala Tent UK
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Good range of accessories for gazebos.

The quality of all parts is excellent. The marquee is strong and sturdy and very 'fit for purpose'.Minor niggles are :-- there were no spare wing-bolts (things easily lost in grass)- there were not enough toggle ties- the zipped up panels at the corners had to be pulled up well off the ground for the corner flaps to be hooked to the bottoms of the corner poles (perhaps the instructions on this are rather sketchy ?)Overall - good value for money'
Response from Gala Tent UK
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I was pleased to be offered a modest discount as the purchase was for our Guide Dogs for the Blind gazebo. TNT, however, did not initially leave the parcels in our absence, as requested. A form was provided for me to sign and leave outside the following day when delivery was made.
Response from Gala Tent UK
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Good quick service. Friendly staff. Reasonably priced items.

we rode over one hundred miles on a Saturday morning to see items in your showroom fully erected,the guy who showed us aroundd was fantastic. Thankyou Gala. x

I did have an issue with the canopy I purchased in 2015 but Gala contacted me to help and helped resolved it quickly