See What Our Customers Are Saying About Gala Tent

Gazebo cast iron weights , good product and a strong, simple solution. If any improvement possible then curving the floor side of the handle mould would allow picking back up easier.

Using the same structure as my Gala 4mx6m PVC and 6mx12m Poly/PVC, the 4mx10m PE was lighter, and easy for just 3-4 people to erect and dismantle for our fete. Met the requirements in full.

I bought sandbar type weights that wrap around the Gazebo legs. These arrive promptly which impressed me. The quality looks excellent with a sip securing the sand (not supplied) inside the the bags. They were easy to fill and on a windy weekend kept the gazebo secure on a concrete surface, although I would recommend 2 sets, 1 for each leg.

Very good quality product (small issue with a tear in roof) but fantastic customer service and quick turn-around

1. erection- for first time installers- more detailed instructions would be useful. Info from video of interest but without wifi at site- only relying on memory.2. dismantling- OK3. packaging- OK for delivery but not for long term storage. Somewhat disappointed to note that admin/packaging charge of £10- applies even when purchasing 2 bags (and same cost for complete marquee?)for the canopy.As this item was not provided in initial purchase package and its purchase was decided upon after receipt of boxes and true appreciation of need for bags. This item has been addressed by contact by telephone- worthwhile doing in the event of further queries/concerns as the customer services person was understanding.4. would still recommend purchase for others as equipment appears to be sturdy.5. drying of canopies/side covers- very necessary and thus if marquee left overnight- ensure flow of air to assist in keeping internal surfaces drier.

the gazebos is a good product , unfortunately the carry case is not , the bolts to secure the wheels are useless

The help on the phone with the order was great. Delivery no problem. The quality of the product id brilliant good and sturdy, however we found the instruction to simplistic and we had to find someone who had experience of the pop up tents to help. Very pleased overall

Good quality and price and excellent service

Marquee is excellent, delivered when expected by a helpful driver who helped put everything in garage. Only reason not 5 stars is that the instructions on build were unclear on roof bars. However a webchat on a Saturday to gala tents soon had someone calling me with advice and a new set of instructions. So should be 4.5 stars really.

The quality of your product is second to none. The quality of your service is really good. The quality of your courier is as poor as I have experienced

I found service very good and received my item quicker than I expected

Excellent service. Product up to expectation with exception of carriers bags, two of which had same fault, but speedily replaced.

Arrived on time but some of the bolts were wrong. Luckily not a problem as my son had some we borrowed
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Thank you for the prompt delivery of a new cover for my marquee that had been 'Dorised' and finished up a tree.
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Bungee cords arrived next day - very good service. Thought the delivery charge was rather expensive. I could have waited for several days for delivery if a cheaper option had been available.
Response from Gala Tent UK
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