See What Our Customers Are Saying About Gala Tent

I bought a 8x4marquee a pe one very pleased with delivery prompt next day. Quality of materials is good. Have owned 2 previously. and improvements have been made on the design however. There are no velcro on side panels to hold down roof canopy in wind or strong breeze the roof overlap will blow up,leaving a gap inbeetween roof and side panels. and not sure why there are individual tails for each leg as the zipper on the side panels come lower than the holes in the poles that you hook on to. Unless they are for use when side panel are not used. all this said still pleased with the purchase. Regards Mr c howatsoness
Response from Gala Tent UK
""

My purchase of a 6M x 10M pro elite marquee. The marquee, when up is superb but.it is rather fiddly and time consuming and extremely heavy. The instructions say to have the required number of people to lift the marquee to fit the legs but they do not idicate what the right amount of people is. Consequently we broke a fitting because we did not have sufficient people to lift the marquee. Dismantling was much easier as we had more people. My only real disappointment.is the tubes that run the length of the marquee come in three different lengths, making it far more fiddly and more chance of errors. Far far better to have had all the tubes the same.length. I also purchased six pairs of ratchet straps and heavy duty pegs the straps are really good but the pegs could have been a little more robust for a stucture of this size. The four pegs amd guy lines.tjat came with the marquee are an absolute joke, they are just about.good enough for a all windbreak. I can't imagine why Gala even included such pathetic pegs and string.for such a stucture. Once the marquee is up it is absolutely superb but it does take quite a lot of time and effort.
Response from Gala Tent UK
""

VERY HELPFULL & INFORMATIVE

Great product gazebo and marquee, fast delivery then a blip a couple of parts missing and or broken.Several calls and promises later(couple of months overall ) the missing items arrivedOverall a very good buy wouldn't hesitate to use you again
Response from Gala Tent UK
""

Overall happy but ordered and paid for items one of which was not in stock we choose to wait for all to be sent together as would have been charge twice for delivery,
Response from Gala Tent UK
""

Really helpful staff and good communication on delivery. Only comment is website states next day delivery but 'subject to stock' should be added.

A really well made replacement canopy for my 3 m x 3 m gazebo. Better quality than the original with some very good features on it. Thank you.

We are very happy with the purchase

delivery and service are fast and helpful. the linings fit, but were in some parts a bit tight and we had to spend a bit of time on them to make it work
Response from Gala Tent UK
""

I purchased a Gala Marquee for use at outside events having had 2 cheap gazebos destroyed by wind after a couple of outings. The Gala product is far superior and although rather bulky to transport is a proper job, can be secured against weather and looks professional. It takes a while to put up but will get faster with more practice. In all it seems a good product at a fair price.

Perfect apart from the misleading '2 people in 2 minutes'.
Response from Gala Tent UK
""

Quality product and excellent customer service. Just disappointed that the side panels were so difficult to zip up.
Response from Gala Tent UK
""

Good service as usual with prompt delivery.

Good product let down by a couple of poor welds on the joints and screw nuts.
Response from Gala Tent UK
""

Marquee chandeliers are great, but the instructions on assembly could be greatly improved on.