See What Our Customers Are Saying About Gala Tent

GREAT SERVICE!!!!!!!!!!

The best quality gazebo provider out there, for both product and service. Solid, reliable gazebo that puts your mind at ease when spending your money knowing it is a solid investment for years to come. Staff are also a credit and available over the phone with great, unbiased advice when making your decision. Don’t hesitate to buy from Gala Tents!

I can only comment on the service as not built yet. I ordered to increase my outdoor seating for my pub, unfortunately we had to close 2 days after delivery due to 3 tier restrictions. I was initially looking between 2 companies to order from. I tried to call the other company. No response. When I called Gala, the gent I spoke to answered all questions, and remained very patient and understanding. The marquee I wanted was out of stock, if it hadn't been for the gent I spoke too I probably would have ordered from other company as not out of stock. Yet sometimes that personnel touch goes a long way. I ordered with him, I'm now just hoping the quality of marquee is as good as the guys they employ.

Brilliant Product and service. Knowledgeable and easy to deal with.

I had a few issues with the first gazebo I ordered, it was far to heavy, note to anyone ordering check how heavy they are. I picked a replacement up, not as heavy, sturdy frame, the canvas fits well. Like the Velcro to secure the sides to the roof and the skirt to deflect water round the bottom. Hopefully will last a long time.

As always Gala Tent was super helpful, fast and great value. I couldn't remember the exact size of my tent which I bought 5 years ago, so even though it took lots of time they did a search through old records to make sure I was buying the right size. Lifetime service!
Response from Gala Tent UK
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Lockdown BoltholeWe bought a 6x4.5mtr Pro50 Gazebo and it has been amazing. Gala tent were true to their word, delivered as promised and we are delighted with the gazebo. Friends and family all comment on the sturdiness of the frame. The canopy appears to be great quality too. Time will tell. We have had a bit of water ingress from a couple of the panels but have since treated them with fabsil which was recommended on the website. All in all an excellent product.

Usual high quality

all good as advertised delivery from England to Ireland 3 days staff very helpful now all i need is the weather

Customer service was excellent,
Response from Gala Tent UK
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Good communication by telephone and delivery as per schedule with no problems. Bought second highest grade of commercial for beer garden use and will fulfill all our needs.

A very well made Gazebo, deserving of 5 stars, but the instructions were confusing and seemed as if they were written by a foreign language speaker. For such a good product a better set of instructions is needed. Definitely needs two people to erect it, not two over 70's as we are! But we managed. Look forward to many outdoor meetings under its protection.

I am very pleased with my Gala Gazebo.I purchased it because the one I had was not stable enough, Too light.I live on the North Sea coast and any gazebo has to be strong enough to withstand the wind we get. My new Gala passed the test excellently.We were sittng under it , with the side screens up when we were hit by a 35mph gust of wind - apart from a lot of creaking it did not move! (the legs were weighted with metal weights)Erecting it is easy. First time it took quite a long time and I would suggest that before attempting to erect it is a good idea to watch the video on You Tube.One small point - I found you can't use the weighted sand bags on the legs if you want the side screens down.We are very impressed with the Gazebo case = I would always recommend that one is purchased at the same time, the wheels make moving it so easy - our 3m x 3m gazebo frame is heavy! The bag for the side screen is good and it means the whole lot can be stored away neatly.All in all - terrific - we are very happy with our purchase - thank you.

Excellent service with prompt delivery of a quality product. Will recommend to friends and colleagues.

excellent product which arrive exceedingly quickly.I ordered a marquee and it was that good went back and ordered the storage bags.both arrived the next day and both where packed very well and did exactly what it says on the can.Thank you