See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
This is a very good product. This is the 2nd one I have had and this time went for the PVC cover which looks really nice. If I had one complaint it would be that the frame poles and components are packed loosely with no protection when arrived which means they clang around. As a result some of the paint has been scratched which probably means they will show rust sooner than I would want. A little bit of bubble wrap or paper would solve it!
Ordered a 4ft Granalite trestle table and it was a very quick delivery. The table is perfect for my outdoor BBQ needs and is very sturdy and easy to erect. Only problem was there should be a simple catch which prevents the table collapsing if being picked up and moved to a different location. The catch was broken before despatch as there was no damage to the packaging. Repackage and return the table, OR live with it? I'll live with it but it should have been checked at some stage.Very happy with the table though.
Great company quality products will definitely use them again
Timely delivery and effective customer service received thereafter
Glitch with the courier but customer service sorted it out in good time and without hassle. The replacement canopy is top notch and will give many years of use and reassurance. Good value for money.
I wanted a lightweight quality product and that is what I got. My only criticism, and reason for not giving 5 stars is the erection instructions are unclear. Once we got the hang of how to put it up we can now appreciate how good it is.
All my order came as promised and on time. Everything fitted perfectly.This week I fitted the complete tent Ibouught at the end of last year for the first time and I think the quality has improved and everything fitted.Thank you.
Superb bit of kit. Straight forward to assemble. Bit heavy, possible to assemble alone but much easier with two. Quite expensive but properly waterproof canopy. Well built, sturdy, should last for years.
A lot better quality than previous gazebos I have had from different suppliers
Response from Gala Tent UK
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Dealt with Donovan throughout the process as we had problems with payment methods. Very helpful and once solved all items were delivered on time and in good condition
small square of plastic (its probably not plastic) and some strong glue repairs small tears. most companies would not bother so well done gala.
small square of plastic (its probably not plastic) and some strong glue repairs small tears. most companies would not bother so well done gala.
The gazebo and side panels are simply great. Really well made, no cheap far east model like we had before. Only giving it 4 stars as I really wanted to get into contact with the company to discuss some other sidewalls but could not. Ended up buying the standard set and am happy that I could open the sides on the short sides by hanging them up.
Our gazebo roof, delivery date was as described, the material is an excellent quality, now able to sit in the garden, instead of self isolation in our house.
We ordered a significant number of spares for marquees that we (Ramsey Rural Museum) own for various events. We have always found the products to be of good quality. The present order was equally good except for the delivery (not gala). It was a day late and when I asked for the items, some of which were heavy, to be put in my trailer for further transport they were dumped by the trailer.