See What Our Customers Are Saying About Gala Tent

The sales process was good and 2 gazebos we ordered were delivered very quickly. The quality of the gazebos appear to be very good and it is very pleasing to buy British. There is a however though. We have a small issue and trying to get hold of customer service is not easy. Long waits on the phone, and very slow turn around on email. I am sure the response will be Covid, however that didn’t seem to affect the sales team.

I want to select 5 stars, but it won’t let me! The service could not be bettered. Delivery was very prompt and the product jexcellent.

All fine apart from DHL delivery who did not follow instructions to call me before delivery so I was not there, it was left in the unlocked garden etc.etc.

Whilst the product is perfectly fit for purpose, I ordered during the perfect storm (someone else had just placed an order for 150x the same item) and different bits of the order arrived at different times. So whilst that was a bit frustrating the supplier did communicate very clearly about the situation and explored options.

Not really much to add to all the other positive reviews, The gazebo has been up all over the weekend through the 30 MPH winds and its still standing, just a sand bag on each leg and its not moved, happy days. 10/10

I have only purchased the Gala Tent Gazebo PMX 6m x 3m with other accessories. Looking at the items, they look robust and heavy duty. The frames of the gazebo is heavy, it needs two people to carry it. This demonstrates the quality of the gazebo compared to cheap ones. I hope Gala tent could include the castor wheels within the price. This will help in assemble of the gazebo by two people and easy to move within the garden. I agree they have a separate carrying bag with wheels which you purchase separately. The carrying bag and wheels should be included in the price except the customer refused to have them. They will make Gala Tent better than other suppliers who do not have similar facilities. I will give further review after I have used it.

Bought a new leg for our Gazebo as one was damaged when it blew away in a gale. It took a while to get one but it was delivered as promised and was easy to fit. The Gazebo seems fine again now but I don't recommend putting it up in a strong wind.

This is by far the best gazebo we have bought , it was easy to put up and it is so well made . The reason I only gave it 4 and not 5 stars being that we were a bit disappointed that the support strings didn't come with it for want they cost .

Very pleased with the quality of Gala tent equipment and the service. Delivery was as confirmed and a quality product.

Marquee roof and lighting accessories all really good, sturdy and easy to use. Paid for expedited delivery, but this took far longer than I think it should (arrived four days later, albeit during the epidemic and including a weekend, so I wish I'd opted for the free delivery which I think would have been the same amount of time). I bought a marquee here in 2011 and it is still going strong, so I would recommend the products.

Does exactly as it says on the tin! Cheap robust and folds away just the job for using as a temporary table when working at home.

Not as heavy as I would have thought and you should have suggested buying the eyelet and tool with the product

Purchased the 6x4 marquee from Gala because it was British made and replacement panels are available ie nw roof sheets etc. I mounted the frame on aluminium chequer plate feet and a wooden 120 x 45 frame and anchored with 50mm commercial ratchet straps.It is firm and I used some second hand panels to make side entry for my Citroen 2V's. If it lasts 4 years it will be better than the China made opposition I used previous to this one.

Very pleased with the side walls only regret not purchasing with the gazebo. Works really well.

After service good, had assembly issues, have had other makes Gala will supply replacement sections an advantage.