See What Our Customers Are Saying About Gala Tent

The process of ordering is a bit of a wind-up. Instead of just ordering and paying for the repair patch, there are a couple of hoops to jump through, nothing serious, just unnecessary. A couple of days after placing the order an email arrives with an invoice. After downloading, the payment can be made. Then a few days later another email arrives asking you to choose a delivery date from a given list. This done, the item duly arrives. Someone should tell them about PayPal or similar. The repair patch measures 8' x 6' so not very generous and there were no instructions as to the type of adhesive included. I will have to look online to see if I can find if it's applied to one or both surfaces, is it a contact adhesive, what the curing time may be, is there any scope for adjustment?All part of the rich tapestry of life, why make things straight forward?

It's good to have sales staff on the phone that know their product, can advise professionally and complete the sale in a business like manner. Then to follow up and communicate the progress etc. Very easy company to deal with. Five star service but only 4 stars as the product I purchased was double booked. Took a non preferred colour instead as I needed the tent more than the colour.

Would of been a 5 star but delivery was slower then described. The pop up Gazebo itself is great value for money and customer service was helpful. Would purchase again

Delivered promptly as expected. I already have 2 heaters so bought a third with a post bracket to hold them. However disappointed that white heaters are fitted with a black electric cable unlike my existing heaters which have white cables to match. otherwise excellent heaters.

Have not yet used the new canopy but delivery was fine

Great product arrived just as advertised

Great product. Easy to assemble. Brilliant customer service from the team

Product is excellent but customer care is very slow and does not respond with phone back ever!

Product is excellent but customer care is very slow and does not respond with phone back ever!

Great product, rather fell down on customer service and communications.

Good equipment…great delivery

This would have been a 5 star but think there is a design fault on the pvc marquees as all the fastenings are Velcro and interior lacing. When you leave the tent it is extremely difficult to close the Velcro fastenings from the outside! Think there should have been a zip option. Other than that tent is very sturdy and stands up to quite strong winds without dismantling although I would recommend screwing down on hard surface if possible. Sales staff are helpful and knowledgeable on the telephone and pricing seems competitive

OK kit but not as hot as expected

Speedy delivery, excellent construction,

Vary. Gokd