Gala Tent Reviews
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Page 12 of 65
Mathew McQuade
4/5
2021-05-26
Fantastic product couldn’t be happier with the pro 50 gazebos I purchased a wonderful recommended alternative to the marquees that were sold out. Really helpful staff. Would recommend to anyone personally or professionally. The delivery company however really let the whole process down and would not recommend using them to anyone.
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Steve Blake
4/5
2021-05-25
Frame nice and sturdy aluminium so shouldn't rust; cover and sides waterproof, was quite stiff to put up the first time but hopefully will get better with time if not the wd40 will have to come out .The design of the side walls has changed from the video the ground bars now have to be pushed through a pocket at the bottom of the walls, this shouldn't be a problem although tricky if in a confined space, what lets it down is that the ground bars which are in contact with the ground, after one use in the rain and left up for only two days are showing rust and will stain the bottom of the walls over time
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Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
3m x 3m Gala-Tex Outdoor Flooring (Burgundy)
Pack of 10 - 15cm Sidewall Ground Pegs
3m x 3m Gala Shade Pro Gazebo (Ground Bars)
3m x 3m Gala Shade Pro 40 Gazebo Storage Bag
3m x 3m Gala Shade Pro Gazebo White Sidewalls
3m x 3m Gala Shade Pro 40 Gazebo (White)
Gala Shade Pro MX Gazebo - Tie Down Kit
Set of 2 Ratchet Tie Down Storm Straps + Pegs
3m x 3m Gala-Tex Outdoor Flooring (Burgundy)
Pack of 10 - 15cm Sidewall Ground Pegs
3m x 3m Gala Shade Pro Gazebo (Ground Bars)
3m x 3m Gala Shade Pro 40 Gazebo Storage Bag
3m x 3m Gala Shade Pro Gazebo White Sidewalls
3m x 3m Gala Shade Pro 40 Gazebo (White)
Gala Shade Pro MX Gazebo - Tie Down Kit
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Ian Williams
4/5
2021-05-25
Brilliant good quality
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Anthony Kibble
4/5
2021-05-24
The process of ordering is a bit of a wind-up. Instead of just ordering and paying for the repair patch, there are a couple of hoops to jump through, nothing serious, just unnecessary. A couple of days after placing the order an email arrives with an invoice. After downloading, the payment can be made. Then a few days later another email arrives asking you to choose a delivery date from a given list. This done, the item duly arrives. Someone should tell them about PayPal or similar. The repair patch measures 8' x 6' so not very generous and there were no instructions as to the type of adhesive included. I will have to look online to see if I can find if it's applied to one or both surfaces, is it a contact adhesive, what the curing time may be, is there any scope for adjustment?All part of the rich tapestry of life, why make things straight forward?
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Russel Godden
4/5
2021-05-21
It's good to have sales staff on the phone that know their product, can advise professionally and complete the sale in a business like manner. Then to follow up and communicate the progress etc. Very easy company to deal with. Five star service but only 4 stars as the product I purchased was double booked. Took a non preferred colour instead as I needed the tent more than the colour.
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Thomas Blackburn
4/5
2021-05-18
Would of been a 5 star but delivery was slower then described. The pop up Gazebo itself is great value for money and customer service was helpful. Would purchase again
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Norman Taylor
4/5
2021-05-17
Delivered promptly as expected. I already have 2 heaters so bought a third with a post bracket to hold them. However disappointed that white heaters are fitted with a black electric cable unlike my existing heaters which have white cables to match. otherwise excellent heaters.
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Mike Sackree
4/5
2021-05-14
Have not yet used the new canopy but delivery was fine
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Matthew Lee-Cook
4/5
2021-05-13
Great product arrived just as advertised
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Karen Cawte
4/5
2021-05-12
Great product. Easy to assemble. Brilliant customer service from the team
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Malcolm Pritchett
4/5
2021-05-11
Product is excellent but customer care is very slow and does not respond with phone back ever!
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Malcolm Pritchett
4/5
2021-05-11
Product is excellent but customer care is very slow and does not respond with phone back ever!
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P Terrett
4/5
2021-05-11
Great product, rather fell down on customer service and communications.
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Mark Marriott
4/5
2021-05-11
Good equipment…great delivery
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Peter Hutchings
4/5
2021-05-05
This would have been a 5 star but think there is a design fault on the pvc marquees as all the fastenings are Velcro and interior lacing. When you leave the tent it is extremely difficult to close the Velcro fastenings from the outside! Think there should have been a zip option. Other than that tent is very sturdy and stands up to quite strong winds without dismantling although I would recommend screwing down on hard surface if possible. Sales staff are helpful and knowledgeable on the telephone and pricing seems competitive
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